Privacy Policy

At Zinepex Business Solutions, accessible from our corporate website, safeguarding the privacy of our visitors is one of our primary core commitments. This Privacy Policy document outlines the types of information collected and recorded by Zinepex and how we utilize it.

1. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms and conditions.

2. Information We Collect

We only collect personal information that is necessary to fulfill your requests or provide you with professional IT solutions. This includes:

• Contact details: Name, email address, phone number, company name, and details of your project when you submit our contact forms.
• Usage Data: Technical logs including internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and click counts to analyze user behavior.

3. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, maintain, and scale our website services.
• Improve, personalize, and expand our web application interfaces.
• Analyze user patterns to understand how visitors interact with our content.
• Develop new products, custom software solutions, services, features, and functionalities.
• Communicate with you directly, including for customer support, project estimates, or updates.
• Prevent fraudulent activities, security leaks, or unauthorized system actions.

4. Cookies and Web Beacons

Like any other modern corporate web platform, Zinepex uses "cookies". These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

For more detailed information, please read our dedicated Cookie Policy.

5. GDPR & CCPA Data Protection Rights

We want to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you.

6. Data Security

We prioritize the security of your data. We implement standard industry security practices (such as SSL encryption, firewalls, and secure database connections) to prevent unauthorized access, disclosure, modification, or destruction of your personal details. However, please remember that no method of transmission over the internet or database storage is 100% secure.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

8. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at:

Zinepex Business Solutions
Email: hello@zinepex.com
Address: Tangalle, Southern Province, Sri Lanka.